Usage

Can I send a prototype request to a colleague who is not a member of the community?

Even if the co-workers are not yet part of the community, a feedback request can be sent to them (they will receive a registration link at the same time).

Can I send a customer a prototype?

Yes. The admin panel has an "External" section. Here you can invite people from outside of the company to form your own feedback groups.

Can I give anonymous feedback?

If you are asked to give feedback on a prototype that has been sent to the entire community, you can tick the corresponding box to give anonymous feedback. However, this is not possible if you have been personally asked for feedback.

Why should I provide information such as my age, gender, technical affinity, and areas of expertise?

We ask users to provide this information in order to make it possible for prototypes to be sent to a specific professional community and then to communities that can be subdivided by age, gender and technical affinity.

I'm getting too many feedback requests. What can I do?

You can have the feedback requests bundled so that you receive an email from Looping only once a day. You can find this function in your profile settings.

Is there a Looping app?

Looping is an internet-based platform. This offers numerous advantages, for example that you don't need to install an app to give feedback.

Does Looping run on all browsers?

Yes, but the browser should always be kept up to date.

I made a mistake while uploading the prototype. What can I do?

Contact the administrator responsible for the community and ask him to delete the prototype.

How long will my login session remain active?

If you are logged in on a device, the login remains active for 30 days. This has the advantage that you only have to log in again if you have deliberately logged out, cleared the browser cache or switched the device.